If your HP computer ever requires service, please contact the HP Technical Support Team. Please have your service tag number ready when you call for service. Your service tag number identifies you as an UAN client, and will ensure that you receive the premium level of support and next-day repair or replacement service. The service tag number is located on the bottom of the laptop labeled “S/N”. This number can be difficult to read. (It may be necessary to take a picture of the serial number and use the zoom feature to make it readable.) It is also located on the original box that the computer was shipped in. HP can be contacted by phone at 1-800-334-5144 or by online chat at https://support.hp.com/us-en/contact/laptops
Important: If asked about the ownership of the computer, state that it is an “Ohio Auditor of State Uniform Accounting Network owned computer”.