HP toner is available at other retail vendors such as Staples, Office Max, etc. Please make sure that if you choose to purchase toner from a vendor rather than directly from HP that the toner purchased is HP toner. Using non-HP toner or printer parts could void the printer warranty in the event a hardware issue is encountered.
This printer comes with a 4-year Next Business Day Exchange Warranty. This warranty covers both the printer and the second paper tray. For warranty support, call 1-800-334-5144 or go online to:https://support.hp.com/us-en/products/printers
Before contacting HP please have the following information ready:
Printer’s serial number:The serial number will be located on a silver sticker affixed on the back of the printer, also on a silver sticker affixed within tray 1 (left side).
Owner of the printer:Ohio Auditor of State Uniform Accounting Network
If you call HP you will receive the following voice prompts:
#1 Voice prompt: Short cut